Mum and child supported by Ronald McDonald House Greater Western Sydney

Ronald McDonald House Family Accommodation

Families stay together when it matters most.

A place to stay close

When the right care is far from home, family stays nearby can make all the difference.

Ronald McDonald House Greater Western Sydney Family Accommodation, The Children’s Hospital at Westmead (CHW) provides accommodation within the hospital so families can remain close to their child’s care when they need it most.

Located on Level 9 of the Wattle Building (Paediatric Services Building), our Family Accommodation helps families stay close to their child’s care without the added stress of finding accommodation away from the hospital.

A place to stay together

When a child needs healthcare, families shouldn’t have to choose between being there for their child and being together.

Our Family Accommodation offers 10 private family rooms designed to give families a comfortable place to rest between treatments and appointments. Being located within the hospital means families can spend less time travelling and more time where they are needed most: beside their child.

A place to stay cared for

Hospital stays can be physically, emotionally, and financially challenging for families.

Thanks to the generosity of our donors, partners, and supporters, families can access everyday comforts that make daily life a little easier.

Families have access to:

  • Nutritious Grab&Go meals
  • Tea and coffee
  • Fresh fruits and snacks
  • Full kitchen facilities
  • Laundry facilities
  • A cosy lounge area
  • Outdoor terrace space
  • A multi-purpose quiet room for work, relaxation, or reflection

 

Staff and volunteers help create a warm environment where families feel supported throughout their stay.

A place to stay connected

Shared spaces allow families to prepare meals, spend time together, maintain everyday routines, and take a break from the clinical environment while remaining close to their child’s care.

These everyday moments help families maintain a sense of normality during an otherwise uncertain time.

Support for all hospital families

Families don’t need to stay overnight to access support from Ronald McDonald House Greater Western Sydney.

Through the Day Pass Program, families with a child receiving treatment at CHW can access many of the facilities and supports available within the Family Accommodation, including meals, shared spaces, and everyday comforts.

Day Pass visitors can rest, enjoy Grab&Go meals, connect with other families, and take a break from the hospital environment while remaining close to care.

The Day Pass Program at our Family Accommodation is available from:

  • Monday to Friday: 9:15 AM to 8:00 PM
  • Saturday: 10:00 AM to 5:00 PM
  • Sunday: 12:00 PM to 8:00 PM

 

Registration is required at no cost upon entry.

Accessing accommodation

All CHW wards are eligible to refer, with priority given to families of inpatients with critical or complex needs. There is no distance criteria and sibling accommodation is permitted, but allocation is based on clinical need.

Ronald McDonald House Greater Western Sydney