Family supported by Ronald McDonald House Greater Western Sydney through the Ronald McDonald House Greater Western Sydney Family Room

Ronald McDonald House Family Room

Family stays close when their child needs them the most.

Respite and comfort within the hospital

When a child is in the hospital, being close matters.

Ronald McDonald House Greater Western Sydney Family Room, The Children’s Hospital at Westmead (CHW) offers a calm space away from the medical environment, where family stays close while taking a moment to breathe. It’s a safe place to rest, grab a bite to eat, freshen up, or simply pause during long days of tests and treatment.

Staffed by our compassionate volunteers, the Family Room gives vital respite for parents and carers. Research* shows that 87% of families using Ronald McDonald House Family Rooms experience improved emotional well-being, and 90% report better rest and physical health.

* Source: Ronald McDonald Family Room Social Return on Investment Report, March 2020

Family Room amenities and facilities

Families have access to:

  • A kitchen stocked with frozen meals and snacks
  • Nap rooms for short breaks and rest
  • A lounge and dining area for relaxation
  • An office space
  • Children’s playground
  • Laundry facilities with a washing machine and dryer
  • A fully accessible bathroom with shower and toilet

Location and operating hours

The Ronald McDonald House Greater Western Sydney Family Room in Westmead is located at Level 2, Block K at CHW.

Families may enter through the Children’s Short Stay Unit. Please use the intercom at the entrance of the ward to be let through.

Monday, 15th June – 9:00 AM to 1:00 PM

Tuesday, 16th June – 5:30 PM to 7:30 PM

Wednesday, 17th June – 9:00 AM to 1:00 PM

Thursday, 18th June – 12:30 PM to 5:00 PM

Friday, 19th June – 9:00 AM to 1:00 PM

Saturday, 20th June – Closed

Sunday, 21st June – Closed

Who can use the Family Room?

All families with an admitted child at CHW are eligible to use the Family Room. Registration is required at no cost upon entry.

What the Family Room means to families

Has the Ronald McDonald House Greater Western Sydney Family Room supported your family? We’d love to hear from you. Your feedback will help us improve our programs, enabling us to better support families. You can leave a Google Review or fill in the feedback form below.

Ronald McDonald House Greater Western Sydney